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| | | |-+  Cat deaths linked to Orijen
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Author Topic: Cat deaths linked to Orijen  (Read 57682 times)
The Cats Mother
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« Reply #405 on: September 11, 2009, 02:55:46 AM »

I think it just proves what an illogical, disorganised, inconsistent bunch of tossers they are.

And if they are "punishing" people for being outspoken, vindictive as well. These people have been punished enough. And it's the vocal people that managed to get the fund varied and extended.

But I certainly don't think it hurts to curb public comment a little while the wallet  is still open and we wait for everyone to be considered and paid.

I'm so glad you recovered 100% of your outlay Katdogs and I hope Rocky is still going well. Did you get her her outdoor run? Best wishes
« Last Edit: September 11, 2009, 03:02:30 AM by The Cats Mother » Logged
Bonkers
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« Reply #406 on: September 11, 2009, 07:49:21 AM »

   It just does not seem fair that some receive 100% of the allotment and others do not.

   I was under the impression that the course of treatment for all the affected cats was pretty much the same. If so, then why do some get more reimbursement than others?

   Just doesn't seem fair. That is why I wondered about the defining factor in each case.

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\\\\"Oh what a tangled web we weave, when first we practice to deceive!\\\\"                                                                                                                                                                                - Sir Walter Scott
raggiesrule
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« Reply #407 on: September 11, 2009, 07:29:10 PM »

No it doesn't seem fair at all but then nothing about this whole situation has been fair. Even if we ignore the falsehoods that brought us here in the first place.

The way the compassion fund itself was set up wasn't fair - there was absolutely no consideration given to owners whose cats were amongst the first to become ill and who had to pay for test after test whilst vets tried to work out what was going on. All cats did not become equally ill nor stay ill for the same length of time (dependent on lots of things), some owners paid for post morteums to try and help others find out what was going on.  Only very limited items were covered by the compassion fund which left most people still significantly out of pocket even if all the allowed costs were covered which for most did not happen anyway. The time frame for the fund was very narrow and it was obvious when it was set up that most cats would not have recovered by the closing date of the fund and would still need ongoing veterinary care to maintain their improvement and continue on the road to recovery. Some cats collapsed and ended up dying just days after the fund closed - what about the costs these poor babies incurred for their frantic and then devasted owners.

What about the cats that were excluded from the fund that died of organ failure prior to becoming wobbley - Champion would not even acknowledge their deaths and yet we have seen a spate of wobbley cats die of organ failure since this started. And these cats weren't old sickly cats they were young apparently healthy cats that sickened and died after eating Orijen who like the wobbley cats did not respond to conventional treatments and whose kidney or pancreas or heart or........HuhHuh? just suddenly stopped working with none of the symptoms you would normally expect to see. These cats too accrued expensive vet bills but as I said they are totally ignored by Champion.

And what about the vets that were helping us who paid for all their extra hours they put in trying to help us, for the tests they had run and didn't charge for as they knew the burden we were all under. For their calls to colleagues all over the world trying to work out what was going on, and once they knew trying to work out how to help. For the pressure they were under trying to deliver help and seeing cats they knew sicken and die. In some cases their own cats and their nursing staffs cats sicken and die.

And then there are is the issue of test results that were promised not being released, the version of the truth that was forth coming being dependent on who at Champion was making the comments and what they thought those listening knew, the changing story, the posting of inaccuracies on their website that when challenged they acknowledged in other places but never corrected on their site. The changing of the date for the compassion fund which when challenged was "a mistake". The passing of deadlines that they themself have set without any communication to affected owners. The failure to acknowledge let alone answer correspondence from affected owners and their vets. Need we go on if anyone reads the pages of this post and those on the Orijen thread at Itchmo they can form their own opinion of what has happened.

So as you can see fairness is not something anyone that has any knowledge of this situation, least of all affected owners and their vets, have come to expect from Champion.






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The Cats Mother
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« Reply #408 on: September 29, 2009, 07:39:45 AM »

I've emailed them for the 5th time and copied seven local Alberta newspapers (for starters)

http://www.box.net/shared/faz9duzv55
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The Cats Mother
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« Reply #409 on: October 01, 2009, 09:40:26 AM »

It's official.

Champion have closed their wallets and walked away

One owner (just one) has had an answer to his many emails. Apparently this sanctimonious and condescending garbage is what is being sent to each of us affected owners. Note now "they" have determined who is a "needy case" in their charitable handout and they extend their sympathy.

I would like to collect up all Colette's stinking urine drenched pads and rub their collective noses in them.

The gloves are well and truly off now.





Here's the text of their miserable missive and I've done it in green because it makes me want to vomit.

September 23, 2009
Dear FIRST NAME ONLY,
On behalf of the entire staff at Champion Petfoods, I am writing to express our deepest
sympathies over the effect of irradiated ORIJEN cat foods.
The scientific community and the Australian government officially have agreed that high
levels of gamma irradiation applied to ORIJEN upon entering Australia was the cause of
the problem.
As Australia has recently banned its long-standing practice of irradiating imported cat
foods, Australian families and their cats will no longer be exposed to the dangers of
irradiated cat food.
Each family that applied to the ORIJEN Compassion Fund has received funds to help offset
veterinary treatment and related compassionate care costs.
Although the fund is now closed, we conducted a final review to determine those most in
need of additional financial support. Persons whose costs greatly exceeded the
Compassion Fund limit of $2,000 have received an additional support payment from
Champion Petfoods.
As a family-owned pet food maker, our true passion is making foods that enhance the
lives of pets worldwide. We are shocked and saddened by events in Australia and will
never again sell our foods where they are subjected to irradiation treatment.
Sincerely,
Peter A. Muhlenfeld Diana Mick
Marketing Manager Customer Service




And just to refresh your memories, dear readers,
DOCUMENTS OBTAINED UNDER THE AUSTRALIAN FREEDOM OF INFORMATION ACT STATE THAT CHAMPION WERE CONSULTED BY THEIR AUSTRALIAN IMPORTER AND GAVE THE GO AHEAD FOR IRRADIATION.
« Last Edit: October 01, 2009, 09:43:08 AM by The Cats Mother » Logged
Bonkers
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« Reply #410 on: October 01, 2009, 09:56:22 AM »

I must say that this does not suprise me in the least. I suppose they had to put a stop to it at some point, BUT they should have reimbursed everyone accordingly  and followed some type of consistant protocol for each pet owner. To reimburse some pet owners for certain needs or treatments and not others for the same is just not right.

Bottom line is that it was all Champions fault and their respnse shows no "compassion" to me what so ever.  Angry
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\\\\"Oh what a tangled web we weave, when first we practice to deceive!\\\\"                                                                                                                                                                                - Sir Walter Scott
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